Dynamics 365 Without the Chaos

Migrate to Dynamics 365 Without the Chaos We’re Here to Help

Most Dynamics 365 implementations fail because of the wrong partner. RavenLabs is Melbourne-based, Microsoft-certified, and has delivered 150+ D365 CRM and Business Central ERP projects for Australian businesses on time, on budget, and with a team that answers the phone.

0 +

D365 Projects in Australia

0 %

Client Satisfaction Rate

0 +

Years as MS Partner

All the fields marked with * are required

Sound familiar?

Your previous Dynamics partner went quiet after go-live?

You're not alone. Most Australian businesses have been burnt by partners who disappear the moment the invoice is paid. RavenLabs offers ongoing support with a named consultant and real SLAs.

Ongoing managed support

Sound familiar?

Your ERP implementation is blowing the budget — again?

Scope creep kills Dynamics projects. We offer fixed-price implementation options with defined deliverables, so you know exactly what you're up for before a single consultant walks in the door.

Fixed-price implementation

Sound familiar?

Sick of offshore consultants who don't understand Australian compliance?

GST, BAS, STP Phase 2 — these aren't optional. Our 100% Australian-based team configures Dynamics 365 correctly for ATO requirements from day one, no workarounds required.

100% Australian team

Every Dynamics 365 Service. One Australian Team.

From your first Microsoft Dynamics CRM implementation to a full Business Central ERP migration, RavenLabs covers the complete D365 stack — end to end, certified, and based right here in Australia.

Dynamics 365 CRM Implementation

Full-cycle Dynamics 365 Sales, Customer Service, and Marketing setup — configured around how your team works, integrated with Outlook and Teams, and delivered by a consultant who knows your industry.

D365 Sales Customer Service Marketing

Get Started →

Business Central ERP Implementation

Authorised Business Central partner — we implement the full ERP for Australian SMEs and mid-market businesses with GST, BAS, and STP Phase 2 configured correctly from day one. No workarounds, no surprises.

Business Central GST Ready STP Phase 2

Get Started →

Dynamics 365 Finance & Operations

Enterprise D365 F&O for larger Australian organisations with complex finance, manufacturing, or supply chain operations. Structured delivery, clear milestones — no nasty surprises at go-live.

D365 Finance Operations Enterprise

Get Started →

CRM & ERP Migration to Dynamics 365

Migrating from MYOB, Salesforce, SAP, Dynamics NAV, or GP? Our migration team cleans your data, preserves your history, and cuts over without losing a record — all handled locally, AEST hours.

MYOB Migration NAV to BC Data Migration

Get Started →

Dynamics 365 Integrations

Connect Dynamics 365 with Power BI, Teams, Xero, SharePoint, eCommerce platforms, or any system your business relies on. We build clean, stable integrations — not fragile point-to-point hacks.

Xero Power Platform Azure API

Get Started →

Business Central Support & Upgrades

On an old version of Business Central or Dynamics NAV? Need reliable support on retainer? Named consultant, guaranteed SLAs, AEST hours. No offshore queues. No waiting 3 days for an answer.

Managed Support BC Upgrades SLA

Get Started →

100% Australian Team

No offshore handoffs. Your project manager, consultant, and support contact are all based here — same time zone, same compliance knowledge, same business culture.

ATO Compliance Built In

GST, BAS, STP Phase 2, PAYG withholding — configured from day one by consultants who implement Dynamics 365 for Australian businesses every single day.

AUD Pricing. No Surprises.

Every implementation quote and support plan is in Australian dollars. No FX markups. No vague overseas estimates. You know your number before we start.

Support in Your Time Zone

When something breaks, you need help now. Our support team is available AEST business hours with guaranteed response times — and a human answers every time.

The Numbers That Speak for Themselves

Proven Track Record

Dynamics 365 Projects Delivered

Across Australia — CRM, Business Central, Finance & Operations, and migrations.

Client Satisfaction Rate

Consistently maintained across 10+ years of Dynamics 365 implementations and support.

Years as Authorised MS Partner

Direct Microsoft escalation access, early roadmap briefings, certified local team.

0hr

Support Response Guarantee

Every support plan includes a guaranteed 2-hour response SLA — AEST business hours.

Why Smart Australian Businesses Choose RavenLabs

Here’s what separates a Dynamics 365 implementation that delivers from one that drains your budget and your patience.

Certified Dynamics 365 Functional Consultants

Active Microsoft certifications across CRM, Business Central, Finance & Operations, and Power Platform.

Fixed-Price Implementation. No Budget Blowouts.

Clearly defined deliverables — you know exactly what you're committing to before we start.

Deep Australian Industry Experience

Dynamics 365 across manufacturing, distribution, construction, healthcare, and NFP sectors.

We Don't Disappear After Go-Live

Month-to-month managed support with a named consultant, proper SLAs, and a team that answers the phone.

Authorised Microsoft Dynamics 365 Partner

Direct Microsoft Australia escalation, early platform updates, and stronger licensing support.

No Lock-In Support Contracts

Support plans are month-to-month. If we're not providing value, you walk.

The Right D365 Product For Your Business

We implement, configure, and support the full Microsoft Dynamics 365 suite.

From First Call to Go-Live in 5 Clear Steps

No vague timelines. No scope surprises.

Phase 01

Discovery & Scoping

We map your workflows, understand your pain points, and define scope.

Week 1–2

Phase 02

Solution Design

Our Dynamics 365 consultants design your tailored solution.

Week 2–4

Phase 03

Build & Configure

We configure your environment and migrate your data.

Week 4–8

Phase 04

Testing & Training

User acceptance testing, hands-on training, and rollout planning.

Week 8–10

Phase 05

Go-Live & Support

We manage go-live and stay close through the first weeks and beyond.

Week 10+

Dynamics 365 Built for Your Australian Industry

We don’t deliver generic setups.

Manufacturing

Production planning, job costing, inventory control, and supply chain.

Wholesale & Distribution

Inventory, purchasing, logistics, and multi-channel operations.

Construction & Trade

Job costing, subcontractor management, and project billing.

Professional Services

CRM, project management, and billing for service-led firms.

Healthcare & NDIS

Provider management, rostering, and compliance reporting.

Retail & eCommerce

Omnichannel sales, stock visibility, fulfilment, returns, and customer data.

Not-for-Profit

Grant management, fundraising CRM, and donor tracking.

Financial Services

Client management, compliance workflows, and reporting.

Don't Take Our Word for It. Here's What Our Clients Say.

RavenLabs sorted our Business Central configuration properly and had us live in 11 weeks. They actually pick up the phone when you need them.

Dave M.

Operations Manager

Manufacturing — Melbourne, VIC

Moving from MYOB to Business Central felt daunting but RavenLabs made it completely straightforward.

Karen L.

Finance Director

Wholesale Distribution — Brisbane, QLD

Our Dynamics 365 CRM came in ahead of schedule and under budget. Completely upfront about costs from day one.

James R.

National Sales Manager

Professional Services — Sydney, NSW

Real Dynamics 365 Pricing. In Australian Dollars.

CRM

Dynamics 365 CRM

For Australian sales and customer service teams ready to move into a proper Microsoft CRM system.

From ~$100 AUD/user/month + implementation

D365 Sales or Customer Service config

Data migration from existing CRM

Outlook, Teams & LinkedIn integration

Power BI dashboards

User training & go-live support

30-day hypercare period

Get CRM Pricing in AUD →

Questions Australian Businesses Ask Before They Commit

How much does a Dynamics 365 implementation usually cost in Australia?

Pricing depends on users, modules, integrations, migration scope, and customisation. For most Australian SMEs, Dynamics 365 CRM projects start lower than full ERP rollouts, while Business Central implementations usually cost more because finance, operations, and reporting need deeper setup. The most useful next step is scoping the project properly so you get an AUD figure tied to actual deliverables instead of a vague estimate.

Is Business Central a better fit than MYOB or Xero once a business starts scaling?

Usually yes, especially when your business needs inventory, purchasing, approvals, multi-entity finance, job costing, or stronger operational reporting. MYOB and Xero can be fine early on, but once teams start relying on spreadsheets and disconnected add-ons, Business Central gives you a more complete ERP foundation inside the Microsoft ecosystem.

Can Dynamics 365 integrate with Microsoft 365, Power BI, Shopify, payroll, and our existing apps?

Yes. One of the biggest strengths of Dynamics 365 is how well it connects with Outlook, Teams, Excel, Power BI, SharePoint, and the wider Microsoft stack. It can also integrate with eCommerce platforms, payroll systems, finance tools, and custom apps through APIs, connectors, and middleware depending on how your environment is set up.

Does Dynamics 365 include AI or Copilot features, and should we use them straight away?

Dynamics 365 increasingly includes AI-driven features like Copilot, forecasting, summarisation, assistance for sales and service teams, and workflow automation. Whether you should enable them immediately depends on your data quality, user maturity, and process consistency. In most cases, the smartest move is to get the core system working properly first, then layer AI features on top where they create obvious value.

What happens after go-live, and how much support will we realistically need?

Most businesses need a structured support period after launch because real-world usage always reveals small changes, training gaps, dashboard tweaks, and process questions. Good post-go-live support is less about firefighting and more about helping your team adopt the system properly. That is why ongoing Dynamics 365 support, optimisation, and monthly improvement work usually matter just as much as the implementation itself.

Ready to Get Cracking with Dynamics 365?

Tell us what you’re after and one of our certified Australian Dynamics 365 consultants will be back to you within 2 business hours (AEST) — with straight answers, not a pitch deck.

All the fields marked with * are required

Helping organizations navigate their AI journey with clarity and confidence.

Services

Company

Contact

Melbourne, VIC AU

[email protected]

Contact Form

Migrate to Dynamics 365 Without the Chaos We’re Here to Help

All the fields marked with * are required

Every Dynamics 365 Service. One Australian Team.

The Numbers That Speak for Themselves

Why Smart Australian Businesses Choose RavenLabs

The Right D365 Product For Your Business

From First Call to Go-Live in 5 Clear Steps

Dynamics 365 Built for Your Australian Industry

Don't Take Our Word for It. Here's What Our Clients Say.

Real Dynamics 365 Pricing. In Australian Dollars.

Questions Australian Businesses Ask Before They Commit

Ready to Get Cracking with Dynamics 365?

All the fields marked with * are required

Services

Company

Contact

Get a free audit report